CUSTOMER SERVICE
Customer Care
P.U.R.E is an essential oil brand dedicated to bringing the highest possible quality products for all. We would strive our very best to satisfy each and every customer. Due to the diversity of our skin types and climate, some customers might find that they experience adverse reactions to any of our products. To avoid this, we highly suggest that customers perform a patch test with our products, prior to incorporating it fully into their routine. Patch tests can be done on the inner forearm, the side of the neck, or slightly below your ears, as the skin tends to be more reactive in these areas. Avoid rinsing the area you applied the product for 24 hours, and look for signs of irritation, itchiness, or redness. We would like to advise our good customer to always read the Direction of Use and also any important information on our product label before using our products. For more information, don’t hesitate to reach out to our Customer Service. You can reach them on our website or email us on customerservice.pure@gmail.com
Privacy & Safety
In our online store, your personal data are only stored and used by our company in relating to transactions conducted by you ONLY. Your personal data are assured at our outmost vault - not to be disclosed to any third-party or other affiliates. Your privacy data is of the highest importance to our business, we want you to keep coming back to your site! So rest assured any data or information that you submitted to us, are safe in our keep.
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Wholesale Inquiries
Thank you for your interest in our products. For requests in regards to carrying, selling, or promoting our products through wholesale availability, please send us an email at pure.elements.sdn.bhd@gmail.com. We appreciate connecting and hope to be in touch soon!
Payment Methods
- All major Credit & Debit Cards
- PAYPAL , Alipay
- Bank Transfer